Information We Collect

morvanelithsa collects personal information when you register for our courses, contact our support team, or engage with our educational content. We gather details that help us provide better learning experiences and maintain our platform's functionality.

• Personal identifiers including name, email address, and phone number when you create an account
• Educational background and professional experience you choose to share during registration
• Payment details processed through secure third-party payment processors
• Technical information about your device, browser, and connection for platform optimization
• Learning activity data including course progress, quiz results, and engagement metrics

How We Use Your Information

Your personal information serves several important purposes within our educational platform. We use this data responsibly to enhance your learning journey while respecting your privacy preferences.

• Delivering course content and tracking your educational progress through our programs
• Processing payments and managing your account access to our learning materials
• Sending important updates about course schedules, new content releases, and platform improvements
• Providing technical support and responding to your inquiries about our services
• Analyzing platform usage patterns to improve our educational offerings and user experience
• Ensuring platform security and preventing unauthorized access to educational content

Information Sharing and Disclosure

morvanelithsa maintains strict controls over how your personal information is shared. We limit data sharing to essential business operations and never sell your personal details to marketing companies or unrelated third parties.

• Service providers who assist with payment processing, email delivery, and technical infrastructure management
• Educational partners when you enroll in collaborative programs or certification courses
• Legal authorities when required by Australian law or to protect our users' safety and platform integrity
• Business successors in the unlikely event of a merger or acquisition, with your consent where required

Your Privacy Rights Under Australian Law

As a user of morvanelithsa's services in Australia, you have specific rights under the Privacy Act 1988 and Australian Privacy Principles. We're committed to honoring these rights and providing clear processes for exercising them.

Data Security and Protection

Protecting your personal information is a top priority at morvanelithsa. We implement multiple layers of security measures to safeguard your data against unauthorized access, modification, or disclosure.

• Industry-standard encryption for all data transmission between your device and our servers
• Secure server infrastructure hosted in certified data centers with physical security controls
• Regular security audits and vulnerability assessments of our platform and systems
• Limited access controls ensuring only authorized personnel can access personal information
• Automated backup systems with encrypted storage to prevent data loss
• Staff training programs on privacy protection and data handling best practices

Data Retention and Deletion

We retain your personal information only for as long as necessary to provide our educational services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.

• Account information and learning progress: Retained while your account remains active plus 3 years after closure
• Payment records: Kept for 7 years as required by Australian tax and financial regulations
• Support communications: Stored for 2 years to maintain service quality and resolve ongoing issues
• Marketing preferences: Maintained until you opt out or request deletion
• Technical logs and analytics: Anonymized after 12 months and deleted after 24 months

Cookies and Tracking Technologies

morvanelithsa uses cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, maintain your login session, and understand how you interact with our educational content.

• Essential cookies that enable core platform functionality like user authentication and course access
• Performance cookies that help us analyze website usage and identify areas for improvement
• Preference cookies that remember your settings and customization choices
• Third-party analytics tools that provide insights into user behavior and learning patterns

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality and your learning experience.

International Data Transfers

While morvanelithsa operates primarily within Australia, some of our service providers and technical infrastructure may be located overseas. We ensure appropriate safeguards are in place when transferring your personal information internationally.

• Cloud hosting services located in secure data centers within Australia and countries with adequate privacy protections
• Email and communication platforms that comply with international privacy standards
• Payment processors operating under strict international security and privacy frameworks
• Analytics services with data processing agreements that protect your personal information

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. When significant changes occur, we'll notify you through your registered email address or prominent notices on our platform.

Minor updates that don't materially affect your rights will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your personal information.

Contact Information

If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, please contact our privacy team using the information below.

We aim to respond to all privacy-related inquiries within 30 days. For urgent matters involving potential data breaches or security concerns, please call our main number and request immediate assistance from our technical team.